Today more than ever, the healthcare sector faces growing pressures that will further tax its capabilities and inhibit its ability to meet growing consumer demands. Significant challenges of healthcare organizations include: financial pressures, increasing competition, staffing shortages, employee and patient safety concerns, and a significant increase in the consumption of healthcare related services (Kovner & Neuhauser, 2004). Overcoming these challenges will require that leaders of healthcare organizations seek creative strategies to improve and maintain high performance of employees. With that being said, it becomes obvious that improving and maintaining high employee morale is a key factor to consider in the pursuit of organizational success.
Turn your midlife crisis to your own advantage by making it a time for renewal of your body and mind, rather than stand by helplessly and watch them decline. Jane E. Brody
An Opening Analogy
Several years ago I recall hearing a manager tell an emotional employee to leave her “personal problems at home” – as if she could actually divorce the trauma of her personal experience from her work persona. I recall thinking how insensitive and ridiculous that request was. Of course it is impossible to segregate our emotions, conscience, thoughts, etc., simply by the locale of our physical being. These things stay with us no matter where we go. As human beings, we are a complex composite of physical capacities, perspectives, interests, talents, experiences, wounds, weaknesses, willfulness, values, and ethics which accompany us across our destinations and shape the way we act and interact.